Cargo Shield Guaranty

Additional protection for transport industry customers.

Because even the best freight companies can lose or damage their customer’s goods.

Cargo Shield Guaranty

Cargo Shield Guaranty is an additional cover your customers can take out. They get paid for any damages to their goods without having to wrangle with insurance companies.

And Cargo Shield acts as your expert third party claims management service. Handling the claims on your behalf. Freeing you to focus on what your best at. Running a great transport company.

Services

A valuable new service for your customers

Our experts handle the claims for you

Data insights to lower future costs

We set up and run it all for you

A valuable new service for your customers

Additional warranty cover gives your customers peace of mind. If any of their goods are damaged or lost their claim is managed, and if approved they are compensated. Fast.

  • 24/7 online claims portal.
  • Dedicated customer support phone line.
  • Claim resolved in 7 business days or less.

A valuable new service for your customers

Additional warranty cover gives your customers peace of mind. If any of their goods are damaged or lost their claim is managed, and if approved they are compensated. Fast.

  • 24/7 online claims portal.
  • Dedicated customer support phone line.
  • Claim resolved in 7 business days or less.

Our experts handle the claims for you

Handling claims can be a hassle, and time consuming. Unless it’s what you do all day every day.

  • We have twenty years’ experience handling claims for marine and transport companies. We know how to manage them and have streamlined and effective processes
  • Our team claims team have specialised training in handling claims and dispute resolution. They know how to diffuse angry customers and protect your brand.
  • Your customers are happier with expert, friendly service. And you are left in peace.

Our experts handle the claims for you

Handling claims can be a hassle, and time consuming. Unless it’s what you do all day every day.

  • We have twenty years’ experience handling claims for marine and transport companies. We know how to manage them and have streamlined and effective processes
  • Our team claims team have specialised training in handling claims and dispute resolution. They know how to diffuse angry customers and protect your brand.
  • Your customers are happier with expert, friendly service. And you are left in peace.

Data insights to lower future costs

We analyse your claims data and feed it back to you so that you can

  • Identify the where, why, what, and who of lost or damaged goods
  • Develop solutions to address these
  • Minimise your future risk and cost leakages.

Data insights to lower future costs

We analyse your claims data and feed it back to you so that you can

  • Identify the where, why, what, and who of lost or damaged goods
  • Develop solutions to address these
  • Minimise your future risk and cost leakages.

We set up and run it all for you

You’re busy. So, we do all the heavy lifting for you.

  • Give you customer letter or email templates so you can tell them about the new service.
  • Set it up on your website
  • Provide legally compliant and easy to use documents, processes and workflows.
  • Complete hands on support to get the Guaranty programme up and running.

We set up and run it all for you

You’re busy. So, we do all the heavy lifting for you.

  • Give you customer letter or email templates so you can tell them about the new service.
  • Set it up on your website
  • Provide legally compliant and easy to use documents, processes and workflows.
  • Complete hands on support to get the Guaranty programme up and running.

About Us

Cargo Shield was born from 40 years of operating in the general insurance industry, 20 of those partnering with a National carrier.

We are staffed by a team that has extensive exposure to transport and marine claims. Operating a specialised claims management service within the transport industry was a natural and obvious step. Not only do we provide a streamlined and fast claims management service however our experience in the general insurance industry puts us in a prime position to better analyse risk based on your claims experience and provide meaningful information to assess and change current practices.

Contact us to have a chat and see how we can work together to provide a value-add service to your clients.

CLAIMS SETTLED WITHIN 7 BUSINESS DAYS

Add value to your customers

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A service your clients want

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Expert third party claims management

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We do the work for you

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